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Jitbit HelpDesk is a powerful and comprehensive ticketing system that will simplify your work and will help you increase your productivity. The application allows you to easily track support requests and offers seamless integration with your mailbox. The program will help you keep your tickets organized and quickly answer to any support email.
Jitbit HelpDesk offers seamless integration with SMTP, POP3, Exchange and IMAP mailboxes. Email notifications can be sent automatically to both engineers and users. The program also lets you attach screenshots, documents and PDF files to your tickets. You can control ticket visibility, assign agents to various areas, track tickets, assign tickets to users, categorize and tag your tickets, and much more.
Jitbit HelpDesk supports integration with other tools, such as Exchange, JIRA, AD, Dropbox, and many more.
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Pros
- The application allows you to better manage and organize your support tickets.
- The utility offers integration with other programs.
| Name | Jitbit HelpDesk |
|---|---|
| Version | 9.1.1 |
| Developer | JitBit Software | see all products from this developer |
| Product Homepage | Jitbit HelpDesk |
| License | Demo |
| Last Week Downloads | 14 |
| All Time Downloads | 1,573 |
| Filename | HelpDeskTrial.zip |
| Filesize | 15.2MB |
| MD5 Checksum | C26C644C1DCB63472BFC4B93BCFE7784 |
| OS Support | Windows All |
| Category | Networking |
100% CLEAN Certification
Jitbit HelpDesk has been tested by Download82.com team against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean. Our editors will recheck this software periodically to assure that it remains clean.
Comments
Old Versions
| Software | Date Added |
|---|---|
| Jitbit HelpDesk 9.1.1 | December 07, 2017 - Latest Version |
| Jitbit HelpDesk 5.4.4 | March 16, 2011 |
| Jitbit HelpDesk 5.3.8 | January 24, 2011 |
| Jitbit HelpDesk 5.3.3 | December 24, 2010 |
| Jitbit HelpDesk 5.0.6 | June 21, 2010 |
This is an open-source collection of code-snippets for Jitbit Helpdesk that shows how you can use the helpdesk app's API. Currently we have Helpdesk API examples for C#, PHP, Ruby, Python and JavaScript.
Feel free to contribute your samples.
CURL example
Jitbit Support
curl -X GET -u 'user:password' 'https://AccountName.jitbit.com/helpdesk/api/Tickets'
Jitbit End User Portal
About Jitbit Helpdesk
Jitbit Helpdesk is a popular affordable support ticket system created by a small bootstrapped UK startup 'Jitbit'. The helpdesk app is available both as a 'saas'-application and an 'on-premise' solution that can be downloaded and installed on your local server.
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The system is based on ASP.NET MVC and uses MS SQL Server to store the tickets. The API is a 'restful' http service that can be used on both versions of the helpdesk ('hosted' and 'onpremises').